UK Compensation Claims Specialists
Housing disrepair, personal injury, medical negligence and road traffic accident claims. We will call you within 24 hours with a free, honest assessment of your case. No Win, No Fee.
Tenants Law is a trading name of ASK International Group Limited (Company No. 14117329). We are a claims management company — not a law firm. We do not provide legal advice. We refer enquiries to a panel of independent law firms. A referral fee may be paid by the firm.
What Can You Claim For?
Mould, damp, leaks
Housing Disrepair
Living with problems your landlord ignores? Damp walls, black mould, broken heating, or pest infestations can make you ill. You deserve compensation.
Typical Compensation
£3,000 to £8,000*
How It Works
Step 1
Contact Us
Fill in our quick form or give us a call. Tell us what happened in your own words.
Step 2
Free Assessment
We review your case and call you within 24 hours. We will tell you honestly if you have a claim.
Step 3
We Handle Everything
Your dedicated panel solicitor gathers evidence, handles paperwork, and negotiates on your behalf.
Step 4
Get Compensated
When we win, your money is paid directly to you. If we lose, you pay nothing.
No Win, No Fee. No upfront costs. No hidden charges.
Choose Your ClaimTypes of Claims We Help With
The scenarios below are illustrative examples of common claim types, not testimonials from identified clients. All compensation ranges are indicative and guided by the Judicial College Guidelines.
Example scenario — Medical negligence: A delayed cancer diagnosis where symptoms were dismissed by a GP for several months, resulting in more invasive treatment. Claims of this type typically involve obtaining independent medical expert reports to establish both breach of duty (the Bolam test) and causation, following the NHS Resolution pre-action protocol.
Illustrative example only — not a client testimonial.
Typical range*
£20,000 – £150,000
Delayed cancer diagnosis
*Based on severity of harm and Judicial College Guidelines; every case is assessed individually.
Housing Disrepair
£1,000 – £10,000Mould, damp, or leaks ignored by a landlord for an extended period. Claims rely on Section 11 of the Landlord and Tenant Act 1985 and require dated evidence and a surveyor’s report.
Illustrative example only.
Road Traffic Accident
£1,000 – £50,000Rear-end collision causing whiplash or soft-tissue injury. The 2021 Whiplash Tariff sets fixed amounts for injuries lasting up to two years.
Illustrative example only.
Workplace Injury
£2,000 – £50,000Fall from height due to missing safety rails. Claims proceed under the Employers’ Liability (Compulsory Insurance) Act 1969 against the employer’s insurer.
Illustrative example only.
Why Thousands Choose Us
We understand that making a claim feels overwhelming. That is why we built our service around making it as simple and stress free as possible. You focus on your life while we handle the legal work.
No Win, No Fee
You pay nothing unless we win your case.
24 Hour Response
We call you back within one business day.
Dedicated Handler
Same person from start to finish.
Free Assessment
No obligation to proceed with your claim.
Questions You Might Have
We know making a claim can feel confusing. Here are the answers to questions we hear most often.
You may have a valid claim if you were injured, suffered harm, or experienced property damage due to someone else's negligence. This includes landlords who fail to maintain rented properties under Section 11 of the Landlord and Tenant Act 1985, drivers who cause road traffic accidents, medical professionals whose treatment falls below accepted standards, employers who breach their duty of care, and owners of premises where unsafe conditions caused your injury. Submit our free online form or call us and we will provide an honest assessment within 24 hours at no cost and with no obligation to proceed.
No Win, No Fee (formally a Conditional Fee Agreement) means you pay nothing if your claim is unsuccessful. There are no upfront costs and no hidden charges. If your claim succeeds, your panel solicitor's fee is a percentage of your compensation, agreed in writing before any work begins. Under the Conditional Fee Agreements Order 2013, the success fee cannot exceed 25% of damages awarded for pain, suffering, and loss of amenity. You will always know the maximum you could pay before committing.
Compensation varies depending on case type and severity. Housing disrepair claims typically award £1,000 to £10,000, calculated as a percentage of rent for the period of disrepair. Road traffic accident claims range from £1,000 for minor whiplash (per the 2021 Whiplash Tariff) to over £100,000 for serious injuries, guided by the Judicial College Guidelines for the Assessment of General Damages. Medical negligence awards range from £5,000 to over £500,000. Each case is assessed individually.
Timescales depend on complexity and whether liability is disputed. Housing disrepair claims typically settle within 3 to 6 months after the pre-action protocol process. Road traffic accident claims for straightforward injuries usually resolve within 6 to 9 months, while complex cases can take 12 to 18 months. Medical negligence claims are the most complex, typically taking 18 months to 3 years due to independent medical expert reports and the NHS Resolution investigation process. About 95% of all claims settle without going to court.
In the vast majority of cases, no. Approximately 95% of personal injury and housing disrepair claims settle through negotiation without reaching a courtroom. The formal pre-action protocols are specifically designed to encourage early settlement. If your case does proceed to court, your panel solicitor will prepare everything, attend all hearings, and support you throughout the process.
Yes, you can still claim even if you were partially responsible. Under the Law Reform (Contributory Negligence) Act 1945, your compensation is reduced proportionally to your share of responsibility. For example, if you were 25% at fault, you would receive 75% of the full compensation amount. This principle applies to road traffic accidents, workplace injuries, and public place accidents. Your solicitor will advise you on the likely apportionment based on your specific circumstances.